Who is responsible?
The operator identified in the Berocca Ag documents juridiques acts as the data controller for this website. Questions about privacy or requests concerning your data can be submitted through our Contact page.
Privacy and data protection
Politique de confidentialité
This policy explains how personal data is collected, used, protected and retained when you use the Berocca Ag website or Contactez-nous.
Last updated: 21 July 2026
Data we collect
When you Contactez-nous, we may collect your full name, Adresse email, subject, message, IP address, browser information, language, page URL and submission time. We may also process essential cookie and security information needed to operate the website.
Inscription au compte and CRM
When you request an account, your Prénom, Nom de famille, Numéro de téléphone and Adresse email are sent through the Berocca Ag server to the CRM service provider used to manage leads and customer relationships. The website does not expose the CRM credential. Registration records follow the retention periods required for the customer journey, compliance and applicable law rather than the 180-day Contact-message period.
Why we process data
We process data to answer requests, provide support, protect the website, prevent abuse, maintain records and comply with Légal obligations. Processing is based on steps requested before a service, legitimate interests, Légal obligations or consent where consent is specifically requested.
Sharing and international transfers
Access is limited to authorised staff and service providers who need the data to operate the website or answer your request. Data is not sold. If data is processed outside your country, appropriate contractual, organisational and technical safeguards are applied where required.
Retention and security
Contact records are automatically deleted after 180 days unless they must be retained longer for a Légal claim or statutory duty. We use access controls, limited permissions, rate limiting and reasonable technical measures, but no internet service can guarantee absolute security.
Your rights
Depending on your location, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent where processing relies on consent. You may also complain to your competent data protection authority.
Cookies and policy changes
Essential cookies may be used for language preferences, security and core website functions. Analytics or advertising cookies should only be enabled in accordance with applicable consent rules. Material changes to this policy will be published on this page with a revised date.